ClearCheck

ClearCheck Support

Welcome to ClearCheck Support! We're here to help you make informed business decisions with confidence. If you have questions, need assistance, or want to report an issue, you've come to the right place.

Frequently Asked Questions

What is ClearCheck?

ClearCheck is a Google Chrome extension designed to provide comprehensive company due diligence. It helps you quickly assess company directors, filing health, and AI-driven risk ratings directly within your browser.

Who is ClearCheck for?

ClearCheck is for anyone who needs to quickly and reliably vet businesses, including investors, partners, suppliers, and internal compliance teams.

How can I contact support?

You can reach our support team via email at connect@supabotai.com. For detailed information on our services, please refer to our Terms of Service and Privacy Policy.

What data does ClearCheck collect?

ClearCheck collects data necessary for business due diligence from public sources. We are committed to data privacy and comply with GDPR regulations. Private applicant names are not displayed; addresses are anonymised or aggregated where necessary. For full details, please see our Privacy Policy.

How is my data secured?

We implement robust security measures to protect your data. Please refer to our Privacy Policy for more information on our security practices.

What are the pricing details?

ClearCheck offers a subscription model — £2.49/month or £19.99/year. A free tier is also available with 5 checks per month.

Troubleshooting

The extension isn't working

First, ensure you are logged into your ClearCheck account and that your subscription is active. Try refreshing the page or uninstalling and reinstalling the extension. If the problem persists, please contact support.

I'm encountering an error message

Please take a screenshot of the error message and send it to connect@supabotai.com, along with a description of when the error occurred.

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